Privacy Policy

If you have any questions, concerns or complaints about our policy, our practices or our services, you may contact our Office of the DPO by email at legal@ivxgroup.com.

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Our site is committed to protecting our customer's privacy. Please take the time to review this notice which explains what information we collect about you, how we use it, and your rights. Ivx Group Limited (“Our site”, “we” or “us”) is the data controller of the personal data collected via or in connection with Our siteand any associated App (the “Site”).

What personal data do we collect about you? We collect personal data from you when you provide it to us directly and through your use of the Site. This information may include:

Information you provide to us when you use our Site (e.g. your name, contact details, gender, product reviews, and any information which you add to your account profile);

Transaction and billing information, if you make any purchases from us or using our Site (e.g. credit/debit card details and delivery information);

Records of your interactions with us (e.g. if you contact our customer service team, interact with us on social media);

Information you provide us when you enter a competition or participate in a survey;

Information collected automatically, using cookies and other tracking technologies (e.g. which pages you viewed and whether you clicked on a link in one of our email updates). We may also collect information about the device you use to access our Site; and

Other information necessary to provide the Site, for example we may access your location if you give us your consent. If you also shop in one of our stores, we may combine information you give us in-store (e.g. if you make a purchase or join our mailing list in-store) with the information above.